Meal Prep Policy
We want your weekly meal prep experience to be simple and seamless.
Please review the following policies before ordering. Prior to checkout, please confirm that your meal selections, quantities, and any requested modifications are correct.
Once meals are received, clients are responsible for proper refrigeration, storage, and reheating.
By completing your purchase, you acknowledge and agree to the meal prep policies outlined below.
Ordering
Weekly orders must be placed and paid in full by Friday at 12:00 PM.
Changes & Substitutions
Need to make a change? Please submit any substitutions or special requests when placing your order. Once preparation has begun, changes cannot be guaranteed.
Pickup
Sunday pickup is available from 1:30 PM–3:30 PM at:
Profound Foods
163 Fountain Ct
Fairview, TX
If you are unable to pick up during the scheduled time, please contact Chef Kashawn as soon as possible.
Delivery
Delivery is available based on location for an additional $20–$30 fee.
Chef Kashawn will communicate with you directly to confirm your delivery fee and coordinate a drop-off time.
Allergies & Dietary Needs
Please disclose all food allergies and dietary restrictions before ordering. We will make every reasonable effort to accommodate your needs; however, meals may be prepared in environments where common allergens are present.
Ingredient Availability
Our menus are prepared with fresh, quality ingredients. Occasionally, an ingredient may be unavailable or not meet our quality standards. When necessary, Chef Kashawn may make a comparable substitution.
Cancellations & Refunds
All meal prep sales are final and non-refundable.
Because ingredients are purchased specifically for weekly orders, cancellations are subject to the following policy:
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Cancellations must be submitted by Thursday at 12:00 PM, to be eligible for a full refund.
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Cancellations received after Thursday at 12:00 PM are non-refundable.
Because ingredients and preparation are planned specifically for confirmed orders, refunds are not available for cancellations, missed pickups, scheduling conflicts, or changes of mind.
If an issue occurs on our behalf, please contact us directly so we can make it right.
Thank you for choosing Chef Kashawn. We look forward to preparing something great for you!