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Meal Prep Policy

We want your weekly meal prep experience to be simple and seamless.

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Please review the following policies before ordering. Prior to checkout, please confirm that your meal selections, quantities, and any requested modifications are correct.

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Once meals are received, clients are responsible for proper refrigeration, storage, and reheating.

 

By completing your purchase, you acknowledge and agree to the meal prep policies outlined below.

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Ordering

Weekly orders must be placed and paid in full by Friday at 12:00 PM.

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Changes & Substitutions

Need to make a change? Please submit any substitutions or special requests when placing your order. Once preparation has begun, changes cannot be guaranteed.

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Pickup

Sunday pickup is available from 1:30 PM–3:30 PM at:

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Profound Foods

163 Fountain Ct

Fairview, TX

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If you are unable to pick up during the scheduled time, please contact Chef Kashawn as soon as possible.

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Delivery

Delivery is available based on location for an additional $20–$30 fee.

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Chef Kashawn will communicate with you directly to confirm your delivery fee and coordinate a drop-off time.

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Allergies & Dietary Needs

Please disclose all food allergies and dietary restrictions before ordering. We will make every reasonable effort to accommodate your needs; however, meals may be prepared in environments where common allergens are present.

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Ingredient Availability

Our menus are prepared with fresh, quality ingredients. Occasionally, an ingredient may be unavailable or not meet our quality standards. When necessary, Chef Kashawn may make a comparable substitution.

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Cancellations & Refunds

All meal prep sales are final and non-refundable.

 

Because ingredients are purchased specifically for weekly orders, cancellations are subject to the following policy:

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  • Cancellations must be submitted by Thursday at 12:00 PM, to be eligible for a full refund.

  • Cancellations received after Thursday at 12:00 PM are non-refundable.

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Because ingredients and preparation are planned specifically for confirmed orders, refunds are not available for cancellations, missed pickups, scheduling conflicts, or changes of mind.

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If an issue occurs on our behalf, please contact us directly so we can make it right.

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Thank you for choosing Chef Kashawn. We look forward to preparing something great for you!

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